Burst pipe response
Water stopped first, then the damaged section cut out and replaced.
Burst pipes, gas leaks and blocked drains at 2am. Call 0468 073 538 any hour, speak to Ben directly, and for emergencies he'll be there within 1 hour if he's available.
After-hours callouts carry a $150 attendance fee, confirmed on the phone first.
5.0 from 30 Google reviews
When water is pouring through the ceiling, the last thing you need is a call centre. Ring Rush Hour Plumbing at any hour and you speak to Ben, the licensed plumber who'll actually turn up. He'll tell you what to do right now, give you an honest arrival time, and for emergencies get there within 1 hour if available.
Ben's handled hundreds of after-hours callouts. Burst pipes, blocked drains, gas leaks at 3am: he's seen it all, fixed it all, and left the site clean. After-hours, weekend and public holiday callouts carry a $150 attendance fee, the work itself is quoted by the job before it starts, and there's no separate call-out fee during standard hours.
Water stopped first, then the damaged section cut out and replaced.
Sewage backing up gets jet-blasted clear, then camera-checked.
The leak found and isolated, the line repaired and tested before the gas goes back on.
Stopped, cleared and working again, with the bathroom left clean.
A dead or leaking unit made safe, then repaired or replaced with a quote first.
The source isolated fast so a bad night doesn't become a rebuild.
Water you can't stop. Sewage coming up through the floor wastes. A gas smell, or no water in the house at all. If that's what's happening, ring before you read on: the phone is answered 24/7. And if you're not sure it counts, ring anyway, because Ben will tell you honestly whether it's tonight's job or tomorrow's, and tomorrow's job skips the after-hours fee.
$150 after-hours attendance fee
Applies to after-hours, weekend and public holiday callouts. The repair itself is still quoted by the job before work starts, and during standard hours there's no separate call-out fee, just the quoted price for the job.
Any hour, the call goes to Ben, and the first job is making it safe from your end: the water meter, the gas meter, or the switchboard if water's near power.
You get an arrival time Ben can stand behind, and for emergencies, if available, he's there within 1 hour.
On site, the immediate problem gets isolated before anything else. The repair is then quoted by the job, agreed before work starts, and the place is left clean once it's done.
Done Once. Done Right. 24/7.
"Ben came and helped us over the Easter break with a severely blocked drain. He was clean, efficient, and very thorough with his work. Really appreciate him coming out and getting it sorted so quickly. Highly recommend!"
"Quick and professional! Ben sent the report I requested within 2 hours of finishing the job."
For emergencies, if available, Ben attends within 1 hour. He'll give you an honest arrival time when you call, not a promise he can't keep, and he'll talk you through limiting the damage in the meantime.
After-hours, weekend and public holiday callouts carry a $150 attendance fee. The work itself is quoted by the job before it starts, and there's no separate call-out fee during standard hours.
Anything you can't stop and can't safely leave: a burst pipe, sewage backing up into the house, a gas smell, no water at all, or a hot water tank dumping water. If you're not sure, call anyway and Ben will tell you whether it can wait for a standard booking.
Ben. No call centres, no voicemail, no handing your job to a stranger: the licensed plumber who answers the phone is the one who quotes the job and does the work.
Send the job through and Ben quotes most jobs within 1-2 hours from a photo. Every quote is free, priced by the job, and valid for 30 days.
NSW Contractor Licence 479878C (NSW Fair Trading) | ABN 23 358 930 914